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Terms & Conditions

Thank you for choosing Silver & Grace to bring timeless elegance and vintage charm to your special occasion. Our carefully curated and restored collection of vintage silverware is designed to create unforgettable experiences. Please read these Terms & Conditions carefully, as they form the basis of your hire agreement.

 

1. Booking & Confirmation

A booking is considered confirmed only once a signed hire agreement has been received and the deposit has been paid. We recommend confirming your preferred date as early as possible, as our collection is limited and in high demand. Tentative bookings may be held for a limited period at the discretion of Silver & Grace.

 

2. Hire Period

All items are hired for the agreed event date and duration only. Any extension beyond the agreed period must be requested in advance and may incur an additional hire fee.

 

3. Deposit & Payment

A non-refundable deposit of 40% of the total hire fee is required to secure your booking. The remaining balance must be paid 7 days prior to the event date. Payment may be made via bank transfer, credit card, or another mutually agreed method. Hire will not be confirmed until full payment is received according to this schedule.

 

4. Collection, Delivery & Return

Silver & Grace provides delivery only to locations within metro Melbourne. Pricing, including delivery, is available on request.

All hire items must be returned in the same condition in which they were received. Clients are responsible for the care of items throughout the hire period. Any loss, theft, damage, or breakage beyond normal wear and tear will incur an additional fee, charged at the cost of repair or replacement.

 

5. Care of Silverware

All pieces are delicate vintage items and must be handled with care. Clients must:

  • Avoid abrasive cleaning, dishwashers, or harsh chemicals

  • Prevent bending, chipping, or scratching

  • Supervise use to ensure items are treated respectfully

Silver & Grace cannot be held responsible for damage caused by improper handling. Any breakages or damage occurring during the hire period will incur an additional fee to cover repair or replacement costs.

 

6. Cancellation Policy

Cancellations must be submitted in writing. Deposits are non-refundable.

  • For cancellations made within 14 days of the event, the full hire fee applies.

  • Exceptional circumstances will be considered on a case-by-case basis at the discretion of Silver & Grace.

We encourage open communication should circumstances change.

 

7. Liability

Clients acknowledge that Silver & Grace cannot be held liable for any accidents, injuries, or damages resulting from the use of the hire items. 

Clients are responsible for supervising children and guests around delicate items, including silverware, glassware, and candelabra.

 

8. Security Bond

A refundable bond of $200 is required for all hires. This bond is held to cover any loss, damage, or breakage beyond normal wear and tear. The bond will be refunded in full once all items are returned in their original condition.

 

9.  Styling & Display

Silver & Grace may provide guidance and advice on table styling and presentation. Final placement, display, and styling of all items remain the responsibility of the client, unless a professional styling service has been booked.

 

10. Privacy & Promotion

All client details are treated confidentially. With prior consent, Silver & Grace may photograph or share images of the hire items and styled tables for promotional purposes.

 

11. Agreement

By proceeding with your hire, you acknowledge and accept these Terms & Conditions, including responsibility for the care of items and any fees associated with breakages or damage. Silver & Grace is committed to delivering a seamless, beautiful, and memorable experience, ensuring every table is layered with timeless elegance and romance.
 

SILVER AND GRACE EVENT HIRE
Timeless elegance. Curated vintage. Unforgettable moments.

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